Sunday, 6 February 2011

Moral Dilemma

In todays Mail on Sunday, I read in Tony Hetheringtons’ column (page 82) that Philips Collection Services Ltd one of my business rivals is currently trading without a Consumer Credit Licence. According to the article “Their licence ran out last September. The company is allowed to stay in business as long as officials are considering a renewal application. But the fact that this process has dragged on for more than 5 months may indicate that you and I are not the only people to have qualms about the way this debt collector acts.”

At the moment it is a legal requirement for any debt collection agency that collects their clients’ money must be registered.

The moral dilemma was, should I pass this information on to prospective clients who I know use this agency, or should I not. If I did pass on this information would it make me look petty and enjoying another’s misfortune or would the prospective client appreciate hearing this news?

I decided that it was worth the risk and sent out an email to the various people working at companies who I believed are currently using or have used that agency. I did blind copy and attach a copy of the column to back up my comments.

For those reading this blog I must point out that the nearly all debt collection agency are registered and legal. However if would like to know what makes a debt collection agency not only legal but moral and ethical please do not hesitate to contact me at www.deanemcollections.co.uk

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