I was delighted when my company was recently shortlisted for the 2nd year running for the prestigious award Tracing Team of the Year at this years’ Debt Collection awards. The ceremony is being held on 18 November at Nottingham Belfry Hotel.
The short listing has prompted a number of people to ask if just being shortlisted is sufficient as there can only be one winner. I have been advised by a friend who is on panel of another trade award, that awards are generally won by companies meeting & satisfying quite stringent requirements.
The first is has the nominee have a good reputation? The judges will only considered you worthy if this confirmed by testimonials provided by your clients. Secondly, what effort has been made by the nominee to improve the level of service provided or the level of staff training.
In our case in addition to some amazing testamonials, our nomination papers showed that in the last year we had increased the level of training that the tracing team undertook from quarterly to weekly case review sessions.
While not expecting to win this year, by being short listed I’ve been told by our existing clients that it has confirmed that they were right in their decision to use our services. Another wonderful by-product of being short listed is that it makes companies who are considering utilising your services feel more comfortable to try you out. This has been borne out by the fact that last year we attracted 4 new clients on the strength of being short listed and this year we have been approached by a further 5.
So my answer to the question is yes. Yes being short listed has a beneficial effect on your business.
For more information about our tracing service, please visit www.deanemcollections.co.uk.
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